Shipping Policy

At Aiden Techies, we aim to provide you with a smooth and efficient shipping experience. Below are the details regarding our shipping process.

1. Shipping Methods and Delivery Time

We offer worldwide shipping for all orders placed on our website. Our delivery times depend on your location:

  • Domestic : Delivery typically takes between 5 to 7 business days.
  • International: Delivery times vary depending on the destination but typically range from 7 to 14 business days.

Please note that shipping times may be affected by customs processing or other unforeseen circumstances, and we will keep you updated in such cases.

2. Shipping Fees

We offer free shipping on all orders, regardless of order size or destination.

3. Processing Time

Orders are processed within 1 to 2 business days after they are placed. Please note that orders are only processed and shipped on business days (Monday to Friday, excluding public holidays). If your order is placed after business hours or on a holiday, it will be processed on the next available business day.

4. Cash on Delivery (COD)

As we only offer Cash on Delivery (COD) as a payment option, payment will be collected when your package is delivered. Please ensure that you are available to receive your order and make payment in full at the time of delivery.

5. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number (if available). You can use this tracking number to track the status of your order on the courier’s website.

6. Delivery Issues

If you encounter any issues with your delivery, such as delays, missing items, or damaged goods, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.

7. Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import charges may be applied depending on the destination country. These additional charges are the responsibility of the customer. Please check with your local customs office for more information regarding import fees.

8. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delivery issues caused by incorrect or incomplete addresses. If there is an error in the address, please contact us as soon as possible to correct it before the shipment is dispatched.

9. Contact Us

If you have any questions or concerns regarding shipping, please feel free to contact our customer support team at admin@aidentechies.com.